Really letting their customers down': Frustration over Ikea support services down for days | CTV News
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PSA: You can order an IKEA sofa without the cover - Here's how
Chris Lotts Twitterissä: "FYI Ikea doesn't mention this until your order has been placed and you wait on hold for an hour to online chat with someone. "longer than usual" equals 30
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A Retailer's Guide to Using Video Chat for Customer Service